Making the leap from high-volume personal lines to complex commercial risk is one of the hardest transitions in the insurance industry.

To survive the jump, you have to completely drop your ego, embrace the discomfort of not knowing the answers, and become utterly obsessed with learning the craft.

My guest, Marc Vital-Herne, Risk Management Consultant at USI, joins me to share his incredible journey from fielding 25 calls a day and selling 2,000 policies a year at GEICO to advising C-Suite executives on commercial risk.

We discuss what it really means to be a “Student of the Game,” why representation matters in building a personal brand, and how to successfully pivot your technical knowledge using designations like the CLCS. Mark also opens up about his deeply personal connection to Blood Cancers United and why serving your community will build more trust and credibility than any sales pitch ever could.

If you want to elevate your career from transactional order-taker to trusted subject matter expert, this episode is your masterclass.

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